Important details:
See shipping cut off below~
- Please check your spam and promo email folders for your confirmation emails.
- Trust and quality are the heart of our business. Enjoy your purchase with confidence, knowing you’re protected by our money-back guarantee. ( see more below) Each piece is produced one at a time with the help of production partners.
- These are not mass produced Amazon items, so we need the production time.
- Currently only shipping to the US.
- It may take up to 10 -14 business days to receive your item, but sometimes less time than that.
- Some items may arrive in separate packages.
- If you need to expedite your order, please email me. Thank you!
- After your purchase, we may send you a follow-up email requesting feedback or a product review to help us understand your customer experience and satisfaction. You are not obligated to respond.
Nancylee@RemiLee.com
Production times and shipping:
- Digital Gift Certificates should arrive to your email inbox within 24 hours.
- Each item is made one at a time. Please understand that it may take a little longer for you to receive your item, than if you purchased from a big box store. However, everything here is original!
- Most items will arrive within 1-3 weeks ( 10-14 business days) of purchase. There is a range in time, because different products may take different times to create.
- If you have questions, please reach out to me directly! Nancylee@RemiLee.com
- Tracking info will be emailed to you as soon as it is available.
- Please double-check your email and shipping address for accuracy.
Currently, the cart is set up to calculate shipping for the USA.
If you are outside of the United States, please send me a message and I will work up a shipping estimate for you! ( My apologies for the added step, but this way I can ensure the best shipping quote for you.)
Nancylee@RemiLee.com
Returns:
- Returns of unused items, in the original packaging will be accepted. Buyer will be responsible for paying return shipping. Please contact me asap if you feel you need to return an item.
- Please reach out to me at Nancylee@RemiLee.com with any questions you may have.
Our Promise to You
We want you to love your purchase! If for any reason you’re not completely satisfied with your order, simply return the item(s) in its original condition within 10-14 days of receipt for a full refund for the items purchased. Items must be unworn, unwashed, unused, undamaged, and free from stains, odors, or any signs of wear or usage. Buyer pays return shipping.
Exchanges
Need a different size? No problem! We offer exchanges for unworn and undamaged items within 10-14 days of receipt. Please note that we cannot guarantee the instant availability of the exchanged item. For any inventory delays, we will keep you posted.
Peace of Mind
We believe in creating a positive shopping experience. Our hassle-free return and exchange policy is our commitment to your satisfaction. If you have any questions or concerns, please don’t hesitate to contact our customer support team.
Nancylee@RemiLee.com
Email List Promise:
We promise to respect your email inbox.
If you decide to unsub for any reason, it is simple.
Just one click at the bottom of any email, or you can email me directly at Nancylee@RemiLee.com and I will do it for you.